Warm-up/Opening
| . Introduce yourself and any other people involved in the interview. |
| . Introduce the department, the University. |
| . Discuss the job description. |
Education
. How do you think your education has prepared you for this position?
Experience
| . What special aspects of your work experience have prepared you for this job? |
| . What specific skills acquired or used in previous jobs relate to this position? |
| . What area of your skills/professional development do you want to improve at this time? |
| . This job will require XYZ. Tell me about a time when you've done XYZ, and describe how you did it successfully. |
| . How did you handle a situation like XYZ in your last job? Give me some specific examples. |
| . Describe the experience you've had doing XYZ. |
| . What would your current manager describe as your strengths and what would he/she likely describe as areas where you would benefit from constructive coaching or mentoring? |
Supervisory skills
| . How much supervision have you typically received in your previous job? |
| . In your present job what approach do you take to get your people together to establish a common approach to a problem? |
| . What approach do you take in getting your people to accept your ideas or department goals? |
| . What specifically do you do to set an example for your employees? |
| . How frequently do you meet with your immediate subordinates as a group? |
| . Do you feel you work more effectively on a one to one basis or in a group situation? |
Time management skills
| . Describe a time when your workload seemed overwhelming. How did you organize/prioritize the work? What would you have done differently? |
| . Tell us about a recent situation in which you felt you had more work to do than the allotted time allowed. What things have you done to minimize similar situations? |
| . Tell me some specific techniques you used on your last job in order to improve your organizational and time management skills. |
| . Tell me about a time when you had to delay finishing a task because you didn't have enough information to come to a good decision. |
Confidentiality
| . Do you have experience working with confidential information? Did you encounter any challenges? |
| . What experience have you had in handling confidential records? How do you ensure the confidentiality of information/records is maintained in the office? |
Computer skills and use standard office equipment
| . Tell me about any work experiences that you have had that required you to use computers. What computer programs have you used? For what purposes? What is your level of competence with each of them? |
| . Tell me about any training you have received on computers. |
| . What other office equipment have you used (fax, copy machine, printer, etc.)? |
Communication skills
| . In this job you will interact with XYZ types of people in XYZ types of situations. Compare that to what you've done before. |
| . In this position, you will interact with a variety of individuals. How well do you communicate in writing and orally? Give me some examples. |
| . Tell me about key strengths you have in dealing with people. Can you provide a recent example of an incident in which your strengths proved to be valuable |
Teamwork
| . Do you prefer working with others or alone? |
| . Tell me about a time when you worked most effectively as a member of a team. How successful was the group in completing the task? |
| . Give an example of a time when you had to take the lead with your work group to get a task done. How did you get cooperation from your co-workers? From other departments? Be specific. |
Closing
| . Do you have any questions you would like to ask? |
| . After reviewing the job description and discussing the essential job duties, can you perform the job with or without reasonable accommodation? |
| . Discuss the salary expectations of the applicants selected for interviews. |
| . Give information about next steps in the process - timeline and actions. |